okbajy Privacy Policy

1. Introduction and Applicability

okbajy ("we", "our", "platform") operates a safe and reliable service for online entertainment users in Bangladesh. This privacy policy ("policy") explains how we collect, store, process, and protect your personal information on our website okbajy.cam.

This policy applies to all okbajy services, game categories, promotional activities, and customer support channels. By using our platform, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team directly.

2. Information We Collect

okbajy may collect various types of information depending on the nature of our relationship with you. These are detailed below:

2.1 Registration and Identity Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport number (for KYC verification)
• Permanent and current address
• Login ID and password (stored in encrypted form)

2.2 Financial Information

• bKash, Nagad, Rocket, or bank account details (for processing transactions)
• Deposit and withdrawal history
• Wallet balance and bonus usage information

2.3 Technical and Usage Information

• IP address, browser type, and operating system
• Device identifier information
• Game play history and session duration
• Time and frequency of site visits
• Information collected through cookies and tracking technologies

2.4 Communication Information

• Records of contact with us via live chat, email, or other channels
• Content of complaints or requests
• Information about responses to promotional offers

3. Purpose of Using Information

okbajy uses the information collected for the following legitimate purposes:

3.1 Account Management and Service Delivery

To confirm your registration, create and manage your account, and deliver all platform services without interruption.

3.2 Identity and Age Verification (KYC)

To verify a user's identity and age in order to ensure responsible gaming and prevent fraudulent activity. This is an essential part of our platform's security.

3.3 Financial Transaction Processing

To securely process your deposit and withdrawal requests. The minimum deposit amount on okbajy is ৳500 and the minimum withdrawal amount is ৳800.

3.4 Security and Fraud Prevention

To detect suspicious transactions, prevent account hacking, and comply with anti-money laundering policies.

3.5 Customer Support

To resolve your complaints or requests quickly and effectively, and to operate a 24/7 live chat service in Bengali.

3.6 Promotions and Personalized Experience

To provide relevant bonus offers, promotions, and game recommendations based on your preferences. You can opt out of promotional communications at any time.

3.7 Legal Compliance

To retain and provide information necessary to comply with applicable laws, regulations, and directives from regulatory authorities.

4. Sharing Information with Third Parties

okbajy never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: Necessary information is sent to bKash, Nagad, Rocket, or banking partners to complete transactions.
• KYC Verification Services: Necessary information may be shared with approved third parties for identity verification.
• Technology Partners: Technology service providers that assist in maintaining the functionality of the platform.
• Legal Authorities: In response to valid requests from courts, government departments, or law enforcement agencies.
• Company Restructuring: In the case of a merger or acquisition, where the successor entity will be bound to follow this same privacy policy.

Our agreements with all third-party partners include strict confidentiality terms. They may only use information for specified purposes and may not disclose it to third parties themselves.

5. Data Security Measures

okbajy uses industry-standard security technology to keep your personal information secure:

5.1 Encryption Technology

All data transmission between your browser and our servers is protected by SSL (Secure Socket Layer) encryption. Passwords and financial information are always stored in encrypted form.

5.2 Access Control

Only authorized personnel can access your personal information. Every access event is logged and regularly audited.

5.3 Regular Security Testing

Regular vulnerability assessments and penetration testing are conducted on our systems. If any potential risk is identified, corrective action is taken immediately.

5.4 Data Breach Response

If a data breach occurs, we will conduct a prompt investigation and notify affected users in a timely manner. We will also inform the relevant authorities in accordance with applicable law.

6. Cookies and Tracking Technologies

okbajy uses cookies to improve your browsing experience and maintain the functionality of the site.

6.1 Essential Cookies

These are essential for operating the site — maintaining your login session, managing security tokens, and remembering preferences. These cookies cannot be turned off.

6.2 Analytics Cookies

Anonymous statistics are collected to analyze site usage and improve the user experience.

6.3 Cookie Control

You can disable or delete non-essential cookies through your browser settings. However, doing so may cause some site features to not work properly.

7. Data Retention Period

okbajy retains your personal information only for as long as it is needed to fulfil the purpose for which it was collected, or as required by legal obligations.

• Account Information: For the duration the account is active and for a minimum of 5 years after closure.
• Financial Transaction Records: A minimum of 5 years in accordance with applicable law.
• KYC Documents: A minimum of 5 years after account closure.
• Customer Support Communications: A maximum of 2 years after the issue is resolved.
• Technical Logs: Generally 6 months to 1 year.

After the specified retention period has ended, information is securely deleted or anonymized.

8. Your Rights as a User

As an okbajy user, you have the following rights over your own information:

8.1 Right of Access

You may request a copy of the information we hold about you. We will fulfil that request within 30 days.

8.2 Right to Rectification

If any of your personal information is incorrect or incomplete, you may request that it be corrected. This can be done through account settings or by contacting the support team.

8.3 Right to Erasure

You may request that your personal information be deleted. However, complete deletion may not be possible in cases of legal obligations or ongoing disputes.

8.4 Right to Object to Processing

You may object to your information being used for specific purposes, particularly for marketing communications. We will stop the relevant processing upon receipt of your request.

8.5 Data Portability

You may request certain information in a structured, machine-readable format.

9. Protection of Minors

okbajy is strictly a platform for individuals aged 21 or older. We do not knowingly collect any personal information from minors or provide any services to them.

Age verification is mandatory at registration. If a user registers by providing false information and it is later proven that they are a minor, their account will be closed immediately and the information collected will be disposed of in accordance with applicable law.

If you become aware that a minor is using our platform, please notify us immediately at [email protected].

10. Changes to the Privacy Policy

okbajy reserves the right to update this privacy policy at any time. If any significant changes are made, we will:

• Publish a notice on the site's homepage.
• Notify registered users by email.
• Update the "Last Updated" date at the top of this page.

Continued use of the site after changes are made will be considered acceptance of the new policy. We recommend visiting this page regularly.

11. Applicable Law and Dispute Resolution

This privacy policy is governed by applicable law. Any dispute relating to this policy or the use of your information will first be sought to be resolved through discussion.

If you have any complaints or concerns, please contact our support team first. We take all complaints seriously and aim to resolve them quickly.